How do I invoice a free night for a loyalty programme?

1. From the Front Desk click on the Grid tab along the top.

2. Click on the booking that you wish to credit and choose Edit booking.

3. Go to the Payments tab

4. In the bottom right hand corner is the Loyalty Programme section. Select which Agent you want to invoice.

(If the agent is not on the drop down list, you can add a new one in Adv Options> Drop Down Lists)

5. Once you have selected the loyalty programme click the Invoice a Free Night button. You then enter in the dialogue screen how many nights you are going to credit and the value of each night. For example if it is a Twelfth Night Offer then you need to enter the average value of the previous eleven nights.

6. A number will appear in the Invoice Number box.

Click on the blue to see the invoice.

The customer's own invoice will show the discount.